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What OUR Clients Are Saying
See Why Dealerships Work With M5
"This consulting group is the real deal."
"M5 was able to evaluate quickly and create a plan for success. Each visit we were able to implement some new processes where needed and polish some others that were already in place. M5 was there through the whole implementation of these processes making sure they were understood by everyone before leaving. We have seen an immediate rise in CSI and shop productivity with a decrease in stress for our employees. I would recommend this group to anyone wanting results."
- Rick H.
"Will continue to use M5 "
"Have had the pleasure working with Joe Keagy in the past and it’s always a great learning experience. There’s people that try to instruct and enhance processes that just don’t click, when working with Joe it’s simple and empowering. Will continue to use M5 and specifically Joe for all dealership needs moving forward."
- Ryan H.
"You have to get them involved."
"Lee Harkins and his staff are truly professional. They bring a great deal of knowledge to any fixed operations department. Even if you think your the best at what you do when it comes to running a service or parts department. You have to get them involved!"
- Mike F.
"Wow. These guys know their stuff."
"Worked with Joe Keagy as our consultant. Wow. These guys know their stuff, don't sugar coat it, and propel your dealership upwards. Highly recommend doing any amount of business with them."
- Zak G.
"Highly recommend M5"
"We inherited a shop that was in shambles — just 4 certified technicians, 2 lube techs, and 3 UCI techs producing around 1,800 hours per month. M5 helped us rebuild from the ground up. They implemented an Apprenticeship Roadmap, trained our advisors and service managers, and installed menu selling and MPVI video processes.
Result: We’ve grown our own technicians, and last month we produced 3,664 hours.
The onsite coaching and side-by-side work with our team has dramatically improved our customer experience and bottom line. Highly recommend M5 for anyone who wants to tighten up operations and sell more effectively."
- Ryan J.