Let's Improve Your Fixed Ops.
Service Advisor Training
Train your advisors to serve better, communicate smarter, and keep customers coming back.
Sign up today and get a free 30-day trial to our M5 University training program.
Dealership Training
Better training leads to better processes, stronger teams, and healthier numbers.
Dealers receive a free financial analysis when they inquire about our training program. Valued at $999.
Customer Retention
Give your team the training and insight to improve performance, profitability, and customer experience.
Sign up today and get a free 30-day trial to our M5 University training program.
Contact Us About Training Availability
Not Another Generic Training Program.
How is M5 different from standard dealership training?
M5 has decades of experience implementing positive sustainable change. We go beyond surface-level training by looking at what is actually happening inside your fixed operations. The goal is to identify the process issues affecting performance, retention, and profit.
What areas does M5 review?
M5 looks at key areas like advisor performance, manager leadership, production flow, customer experience, retention, and profitability to uncover where fixed operations are breaking down.
What happens after the issues are identified?
M5 helps build a practical improvement plan focused on the areas that need the most attention, giving your team a clearer path to better performance. Our solutions are customized to fit the exact needs of your dealership.
Is this just a motivational training session?
No. M5 focuses on building stronger systems, not delivering generic advice. The goal is to help your team improve how they communicate, lead, manage workflow, and retain customers.
Why does the system matter?
The problem is not always your people. Many times, it is the system they inherited. M5 helps dealerships strengthen that system so teams can perform with more consistency and confidence.
COMPANY STATISTICS
Excellence Driven For Getting Unrivaled Results.
3526+
Ton Of Customor
2360+
Modern Epupiments
1546+
Expert Members
1823+
Tons Of Harvest
Starting Package
Pricing plan for startup company
$xx
Rims & Tire Change
Interior Cleaning
Wipe all Surfaces
Leather Clean & Dry
Light Carpet Clean
Bronze Package
Pricing plan for startup company
$xx
Rims & Tire Change
Interior Cleaning
Wipe all Surfaces
Leather Clean & Dry
Light Carpet Clean
Premium Package
Pricing plan for startup company
$xx
Rims & Tire Change
Interior Cleaning
Wipe all Surfaces
Leather Clean & Dry
Light Carpet Clean
Testimonial
John Doe
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Jane Doe
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.
WHAT OUR CLIENTS ARE SAYING.
"This consulting group is the real deal."
"M5 was able to evaluate quickly and create a plan for success. Each visit we were able to implement some new processes where needed and polish some others that were already in place. M5 was there through the whole implementation of these processes making sure they were understood by everyone before leaving. We have seen an immediate rise in CSI and shop productivity with a decrease in stress for our employees. I would recommend this group to anyone wanting results."
- Rick H.
"Will continue to use M5 "
"Have had the pleasure working with Joe Keagy in the past and it’s always a great learning experience. There’s people that try to instruct and enhance processes that just don’t click, when working with Joe it’s simple and empowering. Will continue to use M5 and specifically Joe for all dealership needs moving forward."
- Ryan H.
"You have to get them involved."
"Lee Harkins and his staff are truly professional. They bring a great deal of knowledge to any fixed operations department. Even if you think your the best at what you do when it comes to running a service or parts department. You have to get them involved!"
- Mike F.
"Wow. These guys know their stuff."
"Worked with Joe Keagy as our consultant. Wow. These guys know their stuff, don't sugar coat it, and propel your dealership upwards. Highly recommend doing any amount of business with them."
- Zak G.
"Highly recommend M5"
"We inherited a shop that was in shambles — just 4 certified technicians, 2 lube techs, and 3 UCI techs producing around 1,800 hours per month. M5 helped us rebuild from the ground up. They implemented an Apprenticeship Roadmap, trained our advisors and service managers, and installed menu selling and MPVI video processes.
Result: We’ve grown our own technicians, and last month we produced 3,664 hours.
The onsite coaching and side-by-side work with our team has dramatically improved our customer experience and bottom line. Highly recommend M5 for anyone who wants to tighten up operations and sell more effectively."
- Ryan J.
GET IN TOUCH
Address
985 Yeager Pkwy, Pelham, AL 35124
